Where is your company located?
Our company is based in Hengshui City China, where we operate a large-scale glass manufacturing facility equipped with advanced machinery and highly skilled technicians.
How many employees does your company have?
We have a team of over 100 professionals, including experienced glass artisans, quality control specialists, and R&D engineers, all dedicated to producing high-quality glass products.
What are your main export markets?
Our products are widely exported to countries such as the United Kingdom, Germany, Canada, and the United States, with strong demand in both scientific and smoking glassware markets.
What are the available shipping methods?
We offer various shipping options based on customer needs:
Express delivery (DHL, FedEx, UPS, TNT, EMS) – for smaller orders and samples.
Air freight – faster delivery for medium-sized orders.
Sea freight – cost-effective option for bulk shipments.
We can also arrange customized shipping solutions depending on customer preferences.
What is your average production and delivery time?
Standard products: Typically ship within 7-15 days after order confirmation.
Custom orders: Production time varies based on complexity, usually taking 15-30 days.
Bulk orders: Large-volume production may require 30+ days, with delivery time depending on shipping method.
For urgent orders, we can prioritize production and arrange fast shipping upon request.
Do you offer OEM/ODM services?
Yes! We provide OEM & ODM services, allowing customers to customize designs, branding, and packaging to meet their specific market needs.
How do you ensure product quality?
We have a strict quality control system, including:
✔ Raw material inspection – ensuring only high-grade glass is used.
✔ Precision craftsmanship – skilled artisans operate advanced machinery.
✔ Multiple quality checks – each product undergoes rigorous testing before shipment.
✔ Secure packaging – designed to prevent damage during transit.
Can I request a sample before placing a bulk order?
Yes! We offer sample orders for product evaluation. Please contact us for details on pricing and shipping options.
What types of glass products do you manufacture?
Our product range includes:
Laboratory & industrial glassware (chemical instruments, rectification columns, quartz glass products).
Glass smoking accessories (bongs, pipes, dab rigs, and custom glass pieces).
Glass handicrafts & home decor (artistic and customized glassware).
How can I place an order?
You can contact us through:
📧 Email: [yws@hbdsglass.com]
📞 Phone/WhatsApp: [+86 13253268926]
We will assist you throughout the ordering process, from selecting products to arranging shipment.
